Introduction

Mulberry Lounges Pty Ltd (“Mulberry”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals and businesses who interact with our website.

This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you consent to the practices described in this policy.

1. Information We Collect
We may collect personal or business information when you:
– Submit an enquiry through our website
– Apply for a trade account
– Contact us via email or phone
– Subscribe to updates or marketing communications
– Interact with our website

The information collected may include:
– Name
– Business name
– Email address
– Phone number
– Business address
– Industry type (e.g. retailer, interior designer, commercial project)
– Any other information voluntarily provided in enquiry forms.

We may also collect limited technical information when you visit our website, including IP address, browser type, device information, and website usage data to improve website functionality and user experience.

2. How We Use Your Information Mulberry may use your information to:
– Respond to enquiries
– Assess trade account applications
– Provide quotations or product information
– Process orders and provide customer support
– Communicate product updates or relevant business information
– Improve our website and services
Mulberry operates primarily as a business‑to‑business manufacturer, and information collected is generally related to trade enquiries and commercial communications.

3. Disclosure of Information
We do not sell or rent personal information. Your information may be disclosed to trusted third parties where reasonably necessary to operate our business, including:
– Logistics or freight providers
– IT service providers and website hosting providers
– Professional advisers such as accountants or legal advisers.

These parties are required to handle your information responsibly and in accordance with privacy laws.

4. Website Cookies and Analytics
Our website may use cookies or analytics tools to better understand how visitors interact with the website. Cookies help us analyse website traffic, improve site performance, and understand visitor behaviour. You may choose to disable cookies through your browser settings.

5. Security of Information
Mulberry takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, or disclosure. While we take appropriate precautions, no data transmission over the internet can be guaranteed as completely secure.

6. Access and Correction
You may request access to personal information that we hold about you and request corrections if the information is inaccurate or outdated. To request access or corrections, please contact us using the details below.

7. Third‑Party Links
Our website may contain links to third‑party websites. Mulberry is not responsible for the privacy practices or content of external websites.

8. Updates to this Privacy Policy
Mulberry may update this Privacy Policy from time to time. Any changes will be published on this page.

9. Contact Us
If you have any questions regarding this Privacy Policy or wish to access or update your information, please contact:
Mulberry Lounges Pty Ltd
Unit 2, 184 Milperra Road
Revesby NSW 2212
Australia
Email: sales@mulberrylounges.com.au

Last Update: 12/03/2026